Kiosk systems unite customer retention programs and provide a central point for interactive self-service at the point-of-sale (POS).
A kiosk system from ETHALON gives you a fully integrated presentation and sales medium at the POS. Customer interaction with item information can be enhanced with multi-media offerings that also support dialog with knowledgable sales staff.
Improved customer service
Additional multi-channel turnover
Support for sales staff
Self-service terminals underline a modern, customer-oriented image in retail. Besides product details and special offers, customers can also access personal loyalty card and bonus point information or check the balance of electronic gift vouchers.
Self-service where it fits If an item is currently out of stock in a particular store, a kiosk system can suggest alternatives to the customer and show stock availability at other outlets nearby. Direct connection to the online store makes it easy to order an item immediately and have it delivered free of charge to the local store or to an address of the customer's choosing. The kiosk solution can be seamlessly integrated with the POS and store system and provided with up-to-the-second stock and product information.
Making the most of opportunities Customers want to decide for themselves, through which channel, by what means and where they inform themselves about products and purchase them. Shopping should be both comfortable and individual! Retailers can actively respond to this trend with interactive sales offers and flexible technology at the point-of-sale.
