The pocket-sized POS and store system – mobile devices help retail sales staff serve customers quickly and easily.
Stock levels can be checked on a mobile device (PDA) up-to-the-second. If the item is out of stock, availability in other stores in the locality can be quickly ascertained. The item can also be reserved for the customer or purchased straight away in the online shop.
Improved customer service
Increased sales rates
Optimized processes at the POS
Process-oriented interruptions whilst serving customers can be solved when your sales staff no longer need to move to the till or to the backoffice PC. The most important functionality of the POS and store system can be accessed via a PDA anywhere on the sales floor. A continuous dialog with the customer is possible and the chance of closing the sale rises as a result.
Improved quality of service and processes Customer service quality can be considerably improved with mobile salesroom management. Innovative technology also accentuates a modern retail image. Retailers who provide quick, reliable information retain their customers. Smooth transactions at the POS, supported by intelligent IT, make the job easier for your staff and improve your profitability.
Integrated POS technology ETHALON integrates the mobile PDA solution with any POS and Store System seamlessly so that processes at the point-of-sale help bolster customer satisfaction. Networking the entire store IT and real-time data communication is the key to guaranteeing up-to-date sales information and is the cornerstone for accurate reporting, auditing and planning.